We will not know the exact price of your weighted items until they are weighed in store and packed, so we add the refundable hold to account for any variances on your order.
For example: lets say you order 2 lbs of chicken breast at $10 each, and the actual total ends up being 2.2 lbs. $2 (0.2 * $10) would be deducted from the $20 hold and the remaining $18 dollars will be returned to you.
Orders placed before 4 pm can be picked up or delivered the following afternoon, or a later day if preferred. Just select your preferred time slot when checking out.
We always aim for make sure our customers love our products, but if you have a problem with your order just email us directly and we’ll take care of it!
The delivery fee starts with a base fee and increases based on distance from the market and the weight of the order.
You can contact us through our contact page! We will be happy to assist you.